Technical Writing- Benefits of Managed Live Chat


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Managed Live Chat helps businesses to connect with their prospective customers in real time. The main benefit of this service is garnering the trust of clients, thereby increasing the overall sales volume of the company. Apart, it improves your company’s brand value among the customers and makes them feel that they are valued. Since customer support representatives are available round the clock to resolve the customer queries, it helps your business to reach a wider segment of clients including overseas customers. Also, by helping your customers resolve their queries then and there you are indirectly pitching your product/service in the minds of the customers effectively too!

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