BLUEBASE CASE STUDY: (Research done on the company for developing content for their own website)

                                                

1)   Qway Technologies

·        Technology used:
PHP, Java

·        Type:
Web application


·        Modules of application:

(i)           HRM
(ii)          Sales
(iii)        Invoice
(iv)        Finance
(v)         Workflow management
(vi)        Cab Management
(vii)      Time-sheet tracking.

·        About  the Client:
Q Way Technologies Inc. is a global business process outsourcing company, founded in April 2010. It is headquartered at Princeton New Jersey. It is a US based fast growing BPO and IT company having its branch office situated at Guindy, Chennai.

·        Problems faced before Implementation:

Ø The company was tracking their employee’s attendance physically through attendance registers & reporting in person. This was practically not possible as there were nearly 250 employees in their Guindy branch.

Ø The management was maintaining employee data, salary data & time sheets through excel sheets and a complex HR portal which was very time consuming and ineffective.

·        Benefits after Implementation:

Ø We provided them with an integrated Admin Portal software that covers functionalities of Attendance and HR portal, Cab management, Time reporting & Payroll invoicing.

Ø Our software has helped our client Qway technologies a big deal as it has automated their administration process providing them more space to focus towards their organisation’s development.

·        Challenges tackled:

Ø Displaying exact login time of an employee during the start of his shift in time-sheet application.

Ø Generating Resource utilization report from month end report was difficult as a single resource’s effort was split between several projects.


2)   UCO Bank

·        Technology used:
PHP, MySQL

·        Type:
Web application

·        Duration:
July 2015 - January 2016

·        Modules of application:

(i)           Loans tracking
(ii)          Ledger tracking
(iii)        Finance Module for RDs & FDs.


·        About  the Client:

UCO Bank formerly United Commercial Bank is a major government-owned commercial bank of India. Its zonal office is located at George Town, Chennai.  It has a dedicated banking cooperative society for its employees where they can make RD, FD deposits, take loans etc.

·        Problems faced before Implementation:


Ø Keeping track of the UCO bank employee’s deposits, loans and reporting the same periodically was never an easy task.

Ø UCO bank was  using a Stand-alone desktop application which needs to be installed in all their systems as well as data was not stored centrally in a server which made the society banking process look unmanageable.

·        Benefits After Implementation:

Ø We provided them with a quality banking solution that stores data in a centralized server and generates daily, weekly, monthly & yearly reports on deposits, loans and ledgers more accurately in a quicker manner.

Ø Our software has reduced the risk of data loss, data theft and has automated the entire society banking process.

·        Challenges tackled:

Ø Since it was financial domain software, our developers were initially finding it difficult to understand various banking related terms but after several client visits and input from bank staff they were able to efficiently create the software.

Ø The existing software had 100 installments by default for all type of loans. This mistake must be rectified in our software to display exact installment number for each loan type that was quite tougher to implement.


3)   MRF

·        Technology used:
PHP, MySQL

·        Type:
POS application

·        Duration:
July 2015 – November 2015

·        Modules of application:


(i)           Payslip generation
(ii)          Coupons generation
(iii)        Leave management
(iv)        HR policy portal
(v)         Loan tracker
(vi)        Employee data storage
(vii)      Complaints tracking.

·        About  the Client:

Madras Rubber Factory Limited (abbreviated as MRF) is a private-sector company, which is the largest manufacturer of tires in India. It is headquartered in Chennai, India which houses almost 2500 employees.

·        Problems faced before Implementation:


Ø Prior there was no system in place for employee management and to carry out administration activities for a plant which consists of almost 2500 employees manually was almost impossible.

Ø The employees were depending on their HRs all time for routine activities such as applying leaves, receiving coupons, getting payslips etc. which caused a considerable loss in productivity.

·        Benefits after Implementation:

Ø We arrived at a one stop solution for all their needs through our Employee Self Service Portal. Nearly 5000 MRF employees in Arakonnam Plant 1&2 are getting benefited on a day to day basis because of our application.

Ø Now using our application the employees can themselves take printout of their payslips, get safety instruments, receive gifts and mark attendance on POS kiosks which are as simple to operate as an ATM machine.

Ø Being overwhelmed by the performance of our application MRF has decided to implement our software very soon in their other plants too.

Challenges tackled:

Ø The employee salary data was given to us in form of a single data file by MRF and hence it was tough for us to generate individual employee’s payslip from the given bulk file. Yet we managed to overcome this challenge to deliver a quality solution for our client.


4)   Flexol

·        Technology used:
PHP-Joomla, MS SQL, Java (Android)

·        Type:
Web application & Mobile application

·        Duration:
January 2015 – June 2015

·        Modules:

(i)           Store management
(ii)          Quotation generation
(iii)        Contract Packaging
(iv)        Pooling (Asset Tracking).

·        About  the Client:

FLEXOL Packaging (India) Limited (A Subsidiary of TVS Logistics Services Limited) is a leading supplier and manufacturer of flox board, ex-pack box, hex-pack box, pallet, pallet collar and container.

·        Problems faced before Implementation:


Ø Previously there was no formal software available with Flexol to track raw material available in the stores and the movement of bins between their warehouse and various other locations. Everything was calculated manually using excel sheets which delayed the entire process.

Ø Our client Flexol also found it difficult to estimate the cost of raw materials, calculate wastages in bin production and to quote a profitable price to their clients.


·        Benefits After Implementation:

Ø BlueBase has supplied them a comprehensive software solution that has almost automated all the business activities involved in Store Management & Quotation generation.

Ø Our pooling Android app has made them efficient in tracking their bin’s location and generating report about bins available in stock and about the ones that have left the location. This has minimised bin loss and delay in bin transportation.


·        Challenges tackled:

Ø Initially our team was finding it hard to cope with frequent changes and arrival of new requirements for Contract Packaging module.

Ø Our team members also found it difficult to implement BOM model, finding cost of wastage through CFT, SFT calculations in Quotation module.


5)   ZOHO

·        Technology used:
PHP, MySQL

·        Type:
Web application & POS application

·        Duration:


·        Modules:

(i)           Canteen Management System
(ii)          Purchase Order Tracking System

·        About  the Client:

Zoho Corporation, founded in 1996, is a technology company based in California which provides SAAS services. The company is headquartered in Pleasanton, California, USA, with offices in Singapore, Japan, China and India. The bulk of its sales and support operations are carried out from its office in Chennai, Tamil Nadu.

·        Problems faced before Implementation:


Ø At first ZOHO company employees used to carry physical tokens to get food in canteens and they need to be available at correct time to get their allocated quota of food. Any loss of tokens or misuse of the same cannot be prevented and it was difficult to implement this system for almost 875 employees in the facility.

Ø ZOHO’s sales department had to physically prepare and manage quotations, invoices and purchase orders which caused several errors and misinterpretation of data.

·        Benefits After Implementation:

Ø Our POS application enabled their employees to book food items at kiosks set at various locations as well as in the canteen, thus reducing the overall wait time involved for getting the food. This application is used by 875 employees in ZOHO Chennai office even at present.

Ø Our Purchase Order software enabled our client ZOHO to receive Purchase Order electronically from customers thus considerably increasing the speed of order fulfilment.


·        Challenges tackled:

Ø Our application developers faced challenges in hardware integration since our software needed to work on existing RFID card supplied by facility vendors- Siemens at DLF IT park.

Ø Since our application needed to work with RFID card that was already issued by facility vendor the employee food order gets initially stored at facility vendor’s system which must be later pulled back into our application for processing which was a bit complex to implement.


6)   IAL

·        Technology used:
PHP, MySQL, Java, SQLite

·        Type:
Web application & Android application

·        Duration:
November 2015 – January 2016

·        Modules:

(i)           Canteen Management System- Admin module to upload and grant menu rights.
(ii)          Canteen Management System- General module to order food items.

·        About  the Client:

IAL (Indian Additives Ltd) an affiliate company of Chevron Oronite Pvt Ltd headquartered at Singapore is a leading provider of Chemicals, Dyes and Pigments located in Manali, Chennai.

·        Problems faced before Implementation:

Ø Before implementing our system almost 500 IAL employees used to carry physical tokens to canteen to get their food. This posed a serious problem as their employees needed to carry separate tokens for breakfast, lunch, dinner, snacks and for extra food items.

Ø There were nearly 500 people trying to dine at the same time which caused time delay waiting at queues to get tokens.

Ø Also since a part of charge for subsidised food needed to be borne by the employee tracking of employee’s contribution to food expense was very difficult using physical token system.

·        Benefits After Implementation:

Ø Our POS application enabled their employees to book food items in Kiosk machines thereby reducing the hassles involved in carrying physical tokens.

Ø Our Android app made food booking a fun filled activity while at the same time speeded up the entire process as bookings can be done instantly within a few clicks.


·        Challenges tackled:

Ø Being a simple application for booking food items initially we found it difficult to choose a better look and feel and proper alignment for contents on the application.

Ø A report depicting employer’s contribution and employee’s contribution has to be taken every month which involved writing complex SQL queries and establishing database connectivity.

Ø The price for additional quantity of food items was fixed in various slabs such as price up to 2 additional idlies, price up to 4 additional idlies etc., which was difficult to implement using PHP program.

Ø Our android app developers initially faced difficulties in writing data into database at the back end and to restrict the amount of food items a particular person can order.


7)   DP World

·        Technology used:
PHP

·        Type:
POS application

·        Duration:
March 2015 – June 2015

·        Modules:

(i)           Employee login system
(ii)          Service provider login system
(iii)        Guest login system

·        About  the Client:

DP World headquartered at Dubai is a Shipping company  that has a dedicated, experienced and professional team of over 36,000 people serving its customers around the world. Its Chennai Wing located at Port Trust consists of over 450 employees.

·        Problems faced before Implementation:


(i)           Since it is a shipping company there are many new visitors who visit their facility on a daily basis. So in order to verify each one’s identity using bio-metric system and issue them food coupons is an impossible task.

(ii)          The company’s Chennai plant itself consists of over 450 employees. This coupled with several hundreds of Service providers (contract employees) and Guests entering their premise, makes it very difficult to place each orders manually and fulfil them quickly.

·        Benefits After Implementation:

(i)           Our POS application allowed DPWorld employees to place their order upfront, collect their bills and visit canteen at their preferred time to get the ordered food.

(ii)          Our application provided an effective solution to manage visiting guests every day. Instead of authenticating them through biometrics our software generates a unique OTP code for each visitor with one day validity for getting their preferred food.


·        Challenges tackled:


(i)           The non-vegetarian food menu must be made available only to regular employees and not to Service providers and guests according to our client DP World’s requirement which was a little tough to implement.

(ii)          There were several restrictions on displaying food items for different logins and at different time periods. Also food menu varies based on days of the week as well which required putting up lot of efforts in code development.


8)   Toshiba

·        Technology used:
PHP

·        Type:
POS application along with Biometric system

  
·        Modules:

(i)           Contract Management
(ii)          Visitor Management
(iii)        Vehicle Management

·        About  the Client:

Toshiba JSW Power Systems Private Limited, a Joint venture between Toshiba Corporation and JSW Group was established in September 2008, and started its commercial operation in January 2011. It was initially incorporated to manufacture and market super-critical Steam turbines and Generators for Thermal Power Plants in India. Its Chennai facility is located at Manali, about 18 kilometers north of central Chennai, Tamil Nadu with a ground area of approximately 400,000 sq. mtrs.


·        Problems faced before Implementation:


Ø Toshiba had a large number of employees working on contract basis with each contract stretching from several days to years. To properly authorise each contract employee and allowing them into the office was a big headache for the management.

Ø Every day many clients, external vendors visit their facility and hence it is important to effectively manage visitors entering the location as well as carefully monitor their vehicles as well which was very tedious.


·        Benefits After Implementation:

Ø After implementation of our software authorizing contract staff has become a cake walk as our easy to use POS interface coupled with bio-metrics system makes it easy for building security to verify contract employee’s PF, ESI, contract period within a few seconds.

Ø Our visitor management module stores all details of guests entering the vicinity along with their photograph thereby ensuring that security gets never compromised.

·        Challenges tackled:

Ø We faced challenges in integrating our software over existing hardware system.

Ø We also found it difficult to implement bio-metrics based authorization for their huge amount of employees and visitors.


9)   Sundaram Clayton

·        Technology used:
PHP

·        Type:
Web application

·        Duration:
December 2015 - Present

·        Modules:

(i)           Production Dashboard
(ii)          Report Generation

·        About  the Client:

Sundaram - Clayton Limited (SCL) is a Chennai based TVS Group company under the chairmanship of Venu Srinivasan. It was founded in 1962 in collaboration with Clayton Dewandre Holdings plc, United Kingdom. It provides aluminium and magnesium castings for the automotive industry.


·        Problems faced before Implementation:


Ø Sundaram Clayton factory has a number of machines whose performance needs to be monitored at all times for checking outage, need for maintenance and it required immense man power for monitoring manually.

Ø They were using a basic software which was not able to generate report on performance of individual machines of the plant effectively. So they were in a desperate need for an integrated software with dashboard facility.

·        Benefits After Implementation:

Ø Our integrated software with dashboard utility provides an efficient way of storing machine data. It has also made reporting machine’s problems and outages easier thereby reducing the need for human intervention.

Ø Since we are using SAP based database our application pulls data from tables and generates reports effectively which has helped to analyse individual machine’s performance easily thereby improving overall productivity.

·        Challenges tackled:

Ø Our customers wanted their Dashboard design to look professional, neat and unique. For this we needed to rework on our Production Dashboard design several times to come up with an acceptable design which was a bit challenging.


Ø We faced difficulties in implementing the developed system in our client’s location as Sundaram Clayton’s network was highly secure and we needed someone from our client side to provide us password to gain access to internet to deploy our system.

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