Tech blog: WiFi connected but no Internet — What to do?

 


Are you getting the frustrating “connected to wifi but no internet” error? Is the fact that your wifi has no internet access haunting you? No worries. Here we are about to show you what needs to be done if you are stuck with no internet connection error.

 

The detailed steps for dealing with internet connection problems are provided below for your understanding:


i. Confirm if other devices also can’t connect:

This step involves checking whether your PC is only not receiving any internet connection. It can be accomplished by connected other devices such as phone or laptop to your Wi-fi network.

 

ii. Restart your computer:

By means of rebooting your computer, you can clear up some temporary glitch that causes the ‘internet may not be available’ issue.

 

iii. Reboot your router and modem:

All you have to do is just unplug both of these devices and leave them so for the next few minutes. Then plug the modem, let it boot up and then plug in your router.

 

iv. Make use of Windows Network Troubleshooter:

Visit the Settings option and choose ‘Network & Internet à Status’ path. Select Network troubleshooter and execute it to see if the ‘wifi connection but no internet access’ problem is resolved.

 

v. Check your IP Address options:

This step involves ensuring that your computer has a valid IP address. To perform it, again go to Network & Internet status and click the Change adapter options. Then you must double-click on your current internet connection.

 

vi. Verify the status of ISP:

If you can’t get any of your devices online, your ISP could possibly have an issue. Research over internet for any reported outages in your area that would have left you wondering ‘why is my internet not working’.

 

vii) Use Command Prompt Commands:

For clearing internet access files from Windows, use the following commands:

netsh winsock reset

netsh int ip reset

 

viii) Disable antivirus application:

A few of the known antivirus programs including Avast are known to block a few websites or even cause connected no internet issue after some glitched updates. To rectify it, disable all 3rd party antivirus apps and check your connection. If not, you may try modifying the settings of the security app as well.

 

ix) Try updating driver software:

Check for the availability of a possible update to your computer’s wireless chip. Alternatively, you can also check for wireless driver updates through the chip manufacturer’s update downloading application.

 

x) Reset your network:

After attempting all the above 9 steps and you are still stuck with the ‘cannot connect to internet’ problem, the last retort is to reset your network settings. Follow SettingsàNetwork & InternetàStatus and click ‘Network reset’ text and press ‘Reset now’ to complete the process.

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